Over the past few years, organizations have given a name to their interaction with those they serve, Customer Experience (CX). And a name to how they work with their staff, Employee Experience (EX). For the moment we will focus on the essential connection between...
Organizational Change Management is a Vital Discipline Organizational Change Management (OCM) is arguably more important in today's work environment than ever before. If nothing else, the events of 2020 have taught us change can be unexpected, spontaneous,...
WERE YOU READY? HOW ARE YOU DOING? ARE YOU READY? These were three sets of questions Business Advisory Solutions Group (BASG) asked of clients, prospective clients, vendors and partners through a series of conversations conducted over the last month. At the onset of...